Terms and Conditions

You must be an adult parent, guardian, authorized purchaser, or authorized staff member to use this store. By placing an order, you confirm that you may provide the purchaser and student fulfillment information entered at checkout and that it is accurate.

Products are offered only in the colors, branding treatments, sizes, and campuses shown when you shop. Administrators may update products, campus availability, inventory, and prices. The price confirmed by the server when your order is created controls if an earlier page or saved bag shows stale information.

Product images and colors may appear slightly different across screens. The store may correct typographical, catalog, pricing, or inventory errors before payment and may cancel an unavailable unpaid order.

Orders are fulfilled only through the selected pickup campus. When tax is required and production tax configuration is active, the store's tax contract follows the selected pickup campus rather than treating the purchaser billing address as the sourcing decision. The actual amount collected remains subject to applicable law, confirmed registrations, and the campus tax rate configured in Stripe.

Creating an order starts a 30-minute inventory hold. The hold may be released if payment is not completed before it expires. An order is not paid or accepted for production until Stripe confirms payment and the store converts the inventory reservation.

Stripe provides the card-payment form and processes payment credentials. The store application does not store full card numbers. Other payment methods are not enabled for launch.

Orders placed from the 1st through the 15th are targeted for campus pickup from the 16th through the 20th of the same month. Orders placed from the 16th through the end of the month are targeted for pickup from the 1st through the 5th of the following month. Dates use America/Chicago and are estimates rather than guarantees.

The store sends or displays status updates as an order moves through production, campus delivery, and family collection. Bring any identification or confirmation requested by the campus at pickup.

An eligible size exchange may be requested within 14 days after the family pickup recorded by campus staff. Items must be unworn, unwashed, tagged, and in their original packaging. Approval and replacement size depend on inspection and inventory availability.

Monetary refunds are not offered under the store's exchange-only policy, except where applicable law requires a different remedy. Wrong, missing, or defective items must be reported through Support so the store can investigate and provide the appropriate correction.

You agree to receive transactional messages about orders, payment, pickup, exchanges, or support at the email address you provide. You are responsible for keeping that address accurate and checking spam or filtering settings.

You may not use the service to submit false information, access another family's order, automate inventory holds, interfere with security controls, upload malicious or unlawful material, probe private staff functions, or violate applicable law or another person's rights.

The store may suspend features for maintenance, safety, security, inventory reconciliation, or vendor outages. To the extent permitted by applicable law, the service and product information are provided without guarantees that every feature will always be uninterrupted or error-free.

The store may update approved terms prospectively and will post the effective version. It may restrict or terminate access for misuse while preserving completed-order, payment, exchange, and legal obligations.